Maintain a healthy business with a KPI framework


Equip your business with data-driven KPI frameworks that give you the precise insights you need to measure your goals and achieve strategic growth.

Benefits of KPI setting

By working with you to implement a solid KPI framework, you will be able to effectively measure performance and make informed decisions that drive success within your organisation.

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Why Choose TBG?

We have the right processes in place to create a better working environment for your employees to thrive. KPIs act as navigational tools on the path to achieving your organisational goals. Through working with your key stakeholders, we can help you identify what your key measures are and design and build the most effective KPIs for your organisation.

Our KPI Process





Discovery

Involving key stakeholders, we establish a starting point and determine the primary measures of success.

Design:

By exploring key questions to find possible KPIs, we make sure things align vertically and set up a structured KPI management framework.

Build:

Through working with the designated Stakeholders, we establish thresholds and ensure approval of the process.

Run:

To ensure longevity, we work with you to establish cadences and streamline reporting to minimise extra workload.


Listen to Joanna Thirkettle, goal setting expert and Head of our OKR Coach Academy share how, why and when KPIs should be used.

Client Stories

We’re proud to have worked with a vast amount of clients in a number of unique industries, including a number of house hold name brands. We achieve resounding results with all of the businesses that we are lucky enough to work with. Read more below.

“Working out what to focus on and allocate resources to, then how to measure our effectiveness, was something we needed help with.”
Steve Spall
“To ensure we got OKRs right the second time around, we opted to find professionals to help our team.”
Giovanni Lippi
Useful Insights:
Read our latest resources to help you get the best from your workforce.
Download our OKR Implementation Guide:

A tool to help you when preparing to roll out OKRs to your organisation for the first time.

Frequently Asked Questions

Have a burning question you need answering? Check out our FAQs below, if we’ve still not answered your question, pop us a message and we’ll get back to you asap. 

We’re glad you asked! We get asked this question a hell of a lot. Objectives & Key Results (OKRs) are an agile approach to motivating and driving focused performance in line with the broader business strategy.

Key Performance Indicators (KPIs) are measures that businesses use to make sure they are in a healthy position. 

We go into much more detail in our OKR vs KPI Cheatsheet.
We understand that not everyone in the business will be brought into new ways of working. There’s a change management piece that goes alongside implementing a new goal setting framework.

To gain buy-in you need to clearly communicate the purpose and benefits of the new way of working and how things may change. 

We’ll work with you to create your change story which helps to tell the reasons why.
A robust KPI framework is characterised by several key elements.

• A solid KPI framework should align closely with the overall strategic objectives of the organisation. This means that the selected KPIs must directly reflect and measure the critical success factors that drive organisational success.

• Clear and measurable criteria are essential components of a strong KPI framework. Each KPI should have quantifiable metrics attached to it, enabling easy tracking and assessment. This ensures that progress can be measured objectively, facilitating informed decision-making and strategic adjustments.

• A KPI framework is relevant and specific to the unique goals and circumstances of the organisation. Tailoring KPIs to the industry, sector, and organisational objectives is crucial for meaningful performance evaluation.
Collaborating with an external party can offer several advantages: Objective perspective: We  bring a fresh and unbiased perspective to the table. We’re not directly involved in the day-to-day operations, meaning we can provide an objective viewpoint on what KPIs are most relevant and effective for your organisation.

Expertise and experience: We specialist in KPI development and have experience working with a variety of industries and business models. 

Benchmarking: We can provide insights into industry benchmarks and standards, helping you set realistic and competitive KPIs. This benchmarking process ensures that your organisation’s performance metrics are aligned with industry norms and best practices.

Change management support: Introducing a new KPI framework may require changes in organisational processes and culture. We provide change management support, helping your team adapt to the new measurement system smoothly.

Working with an external consultancy like ourselves can provide valuable insights, expertise, and resources that contribute to the development of a more effective and customised KPI framework for your organisation.
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